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Legal · Privacy

Website Privacy Policy

How We Collect, Use, and Protect Your Information

Effective Date: January 1, 2025

This Privacy Policy explains how Family1st Integrated Therapy & Wellness, LLC collects, uses, stores, and protects personal information when you visit our website. This Policy applies to information collected through our website and does not govern information collected as part of your clinical care, which is covered by our separate HIPAA Notice of Privacy Practices.

1. Information We Collect

1.1 Information You Provide Directly

When you submit our online contact or booking form, you may provide your name, contact information, state of residence, service interest, and insurance information. Because these submissions may contain information about your health, they may constitute Protected Health Information (PHI) under HIPAA. We treat all form submissions as confidential.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect IP address, browser type, pages visited, time on page, referring website, and device type. This information is used to improve our website and understand how visitors find and use it.

1.3 Cookies and Tracking Technologies

Our website may use essential cookies (required for functionality), analytics cookies (to understand usage), and preference cookies (to remember settings). We do not use advertising or third-party marketing cookies. You may disable cookies through your browser settings.

2. How We Use Your Information

We use information collected through our website to:

  • Respond to your inquiry and schedule consultations
  • Verify insurance eligibility and coverage
  • Send appointment confirmations and administrative communications
  • Improve our website and user experience
  • Comply with legal and regulatory obligations
  • Protect the safety of our patients and staff

We do not use your information for marketing purposes without your consent.

3. How We Share Your Information

3.1 Service Providers

We may share your information with trusted service providers who assist us in operating our website or practice, including EHR platforms, HIPAA-compliant telehealth platforms, appointment scheduling and billing systems, and website hosting and analytics providers. All service providers who may access PHI are required to sign Business Associate Agreements (BAAs).

3.2 Legal Requirements

We may disclose your information when required by law, court order, or governmental authority, or when necessary to protect the safety of you or others.

3.3 No Sale of Personal Information

We do not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. This website is ad-free.

4. HIPAA and Clinical Information

Any information you submit through our contact or booking form that relates to your health condition, treatment, or care is treated as Protected Health Information (PHI) under HIPAA and is processed only through HIPAA-compliant systems. See our Notice of Privacy Practices for full details.

5. Data Security

We implement appropriate security measures including encrypted transmission (HTTPS/TLS), HIPAA-compliant form processing and storage, restricted access on a need-to-know basis, and regular review of our security practices. No method of electronic transmission is completely secure, but we strive to use commercially acceptable means to protect your information.

6. Your Rights

Depending on your state of residence, you may have the right to access, correct, delete, or port your personal information, and to opt out of any data sharing for marketing purposes.

California residents have additional rights under CCPA/CPRA. Nevada residents have rights under NPICICA. To exercise any of these rights, contact us at the information below. We will respond within 30 days.

7. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

9. Telehealth and Multi-State Services

Because Family1st provides services in 14 states, we may be subject to privacy laws in multiple jurisdictions. We are committed to complying with the most protective applicable state privacy law for each patient.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the updated Policy on our website with a new effective date.

11. Contact Us

Privacy Officer: Kristin McKnight, MSN, APRN, PMHNP-BC
Family1st Integrated Therapy & Wellness, LLC · Las Vegas, Nevada
Phone: 775.245.8200
Email: kmcknight@family1stintegratedtherapy.com

Related Legal Documents

HIPAA Notice of Privacy PracticesYour rights under HIPAA Terms of ServiceWebsite use agreement

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